Conditions d’utilisation

for the online store “Lurea Mode”

Effective date: December 22, 2025

1. Scope of Application

These Terms of Service apply to all contracts concluded between the operator of the online store Lurea Mode and its customers via the website https://lureamode.com.

Any differing terms or conditions of the customer shall not apply unless we expressly agree to their validity in writing.

2. Provider Information

Lurea Mode
Company number: 14888330
Address:
27 Old Gloucester Street
London, WC1N 3AX
United Kingdom

Contact:
Phone: +1 581 705 3132
Email: customerservice@lureamode.com
Customer support: Monday–Friday, 9:00 a.m.–5:00 p.m. (Eastern Time – Canada)

3. Contract Formation

The presentation of products in the online store does not constitute a legally binding offer, but rather a non-binding invitation to place an order.

A purchase contract is concluded only when:

  • the customer completes an order, and

  • we expressly confirm the order by email or

  • the goods are shipped.

4. Use of the Website

By using this website, you confirm that:

  • you are of legal age or have the consent of a legal guardian

  • you do not use the website for unlawful or unauthorized purposes

  • you do not transmit harmful content (e.g. viruses or malware)

Any violation may result in immediate suspension of access.

5. Products & Availability

  • All products offered are women’s dresses

  • Products are available exclusively online

  • All items are new

  • Availability may be limited

  • We reserve the right to limit order quantities or reject orders

6. Prices

  • All prices are displayed in Canadian Dollars (CAD)

  • Prices include applicable taxes, where required

  • Shipping costs are shown separately

  • Price changes may occur at any time but do not affect confirmed orders

7. Payment

Available payment methods are clearly displayed on the website and during checkout.

Payment is due immediately upon completion of the order.
Orders are processed only after full payment has been received.

8. Delivery

Delivery is made to the shipping address provided by the customer.

Information regarding delivery times and shipping costs can be found in our Shipping Policy. Delivery delays do not automatically entitle the customer to compensation, unless required by law.

9. Right of Cancellation

Customers may have a right to cancel a purchase under applicable consumer protection laws. Details are set out in our Returns & Refunds Policy.

10. Returns & Refunds

Returns and refunds are governed by our current Returns & Refunds Policy, available on the website.

11. User Accounts

If customer accounts are offered:

  • login credentials must be kept confidential

  • customers are responsible for all activities conducted through their account

  • we reserve the right to suspend or delete accounts in cases of misuse

12. Content & User Submissions

If you submit content (e.g. reviews or feedback), you grant us the right to use such content without limitation in time or territory, unless mandatory legal rights apply.

Prohibited content includes content that is:

  • unlawful

  • offensive

  • discriminatory

  • misleading

13. Third-Party Providers & External Links

Our website may contain links to external websites. We are not responsible for their content, as we have no control over them.

14. Disclaimer

We do not guarantee that:

  • the website will be available at all times

  • content will be error-free or complete

Use of the website is at your own risk, to the extent permitted by law.

15. Limitation of Liability

We are liable only for damages resulting from intentional or grossly negligent breaches of duty, to the extent permitted by law.

16. Privacy

The processing of personal information is governed by our Privacy Policy, which forms an integral part of these Terms of Service.

17. Prohibited Use

It is prohibited to:

  • provide false information

  • circumvent security mechanisms

  • use the website for fraudulent purposes

  • violate the rights of third parties

18. Termination

These Terms of Service apply until terminated by the customer or by us. We reserve the right to terminate user accounts or access in the event of violations.

19. Severability

If any provision of these Terms of Service is or becomes invalid, the validity of the remaining provisions shall remain unaffected.

20. Governing Law

These Terms of Service are governed by the laws of Canada, excluding conflict-of-law rules.

21. Final Provisions

These Terms of Service constitute the entire agreement between you and Lurea Mode. Any amendments or supplements must be made in writing.

22. Contact

If you have any questions, suggestions, or concerns, our customer service team is always happy to help:

Lurea Mode
Company number: 14888330
Address: 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom

Contact information:
Phone: +1 581 705 3132
Email: customerservice@lureamode.com
Customer support hours: Monday–Friday, 9:00 a.m.–5:00 p.m. (Eastern Time – Canada)

We usually respond within one business day.